Exchange Policy

You can exchange any item within 15 days of delivery, provided it is unworn, unwashed, and in its original condition with tags attached. Simply contact our customer service, and we’ll assist you with your exchange.

Return Policy

If you wish to return an item for a refund, you can do so within 15 days of delivery. The item must be in its original condition, unworn, and unwashed, with all tags intact. Refunds will be processed to your original payment method within 7-10 business days after receiving the returned item.

Non-Returnable Items

For hygiene reasons, certain products such as socks and innerwear are non-returnable unless there is a manufacturing defect.

How to Start a Return or Exchange

To initiate a return or exchange, contact our customer service at gadz@moonwayllc.com, and we will provide you with the necessary instructions

Problems Or Questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us. Further Privacy Information.
Tel : +97165453259 , Email:gadz@moonwayllc.com